White Papers for Direct Marketing and Advertising Providers

  • 5 Reasons Skype for Business is a Natural Fit for the Contact CenterBy

    Thousands of companies have successfully deployed millions of Skype for Business seats, yet many still don’t think of Skype for Business as a platform for their contact center. What they may not know is that Skype for Business is a natural fit and has significant advantages over legacy PBX...
  • Online Protective Services for Intake (Child care services) for ELCsBy

    Online Child Care Services
  • 7 Business Challenges You Can Overcome by Recording and Monitoring Customer ConversationsBy

    As businesses navigate progressively competitive waters, customer service often arises as the key differentiator, making call recording and speech analytics applications increasingly useful for companies to gain and maintain an edge, identify their niche, and hone their operational...
  • Brand Strategies for B2B Mergers and AcquisitionsBy

    For the B2B marketer, there is nothing like a merger or acquisition for bringing brand strategy decisions and implementation issues to the front.