Contact Center and Call Marketing Software for Pay-Per-Call networks and Inbound+Outbound Blended Call Centers. Call Tracking and Attribution with Sophisticated Call Distribution. Multi-line Soft Phones with Easy to Customize Phone CRM dispositions and actions that integrate tightly with your CRM. Voicemail, Texting, and Lead to Call Automation with customizable Get Next Lead buttons.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.