We believe in making agent's work simpler, organized and more enjoyable. We are convinced that this is the only way to achieve real customer satisfaction.
We help our customers to achieve this by making our software platform an all-in-one, simple and flexible solution.
uContact is an “All in One” contact center solution, true multichannel, including ACD, Recording, Dialers, CRM, Social Networks (Facebook & Twitter), Live Monitoring, IVR, SMS, Web chat, Video Call, Gamification and many others features.
With presence at 20 countries globally, we operate with customers with 5 to more than 1,500 positions, adjusting ourselves to every companys operations, assisting our customers to improve their service, increase productivity and reduce costs.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Noble Systems Corporation is a global leader in unified contact center technology solutions, providing innovative products since 1989. Tens of thousands of agents at 2,000+ of client installations worldwide conduct business using the award-winning Noble® Solution for inbound, outbound, and...