Integra CCS

Rating: 0 - Write A Review
Juan Pablo Laguna 3493 - Floor 2
Miami, FL 33114
About Integra CCS
  • We believe in making agent's work simpler, organized and more enjoyable. We are convinced that this is the only way to achieve real customer satisfaction.

    We help our customers to achieve this by making our software platform an all-in-one, simple and flexible solution.

    uContact is an “All in One” contact center solution, true multichannel, including ACD, Recording, Dialers, CRM, Social Networks (Facebook & Twitter), ​Live Monitoring, IVR, SMS, Web chat, Video Call, Gamification and many others features.

    With presence at 20 countries globally, we operate with customers with 5 to more than 1,500 positions, adjusting ourselves to every companys operations, assisting our customers to improve their service, increase productivity and reduce costs.
Competitors of Integra CCS
  • CCW Executive Exchange

    Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
  • The Taylor Reach Group Inc.

    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
  • The Connection Contact Center & Consulting Services

    The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More