The Best Contact Center Native to Skype for Business
We believe Skype for Business (formerly Lync) is the best platform for customer care and we are singularly focused on building the best native contact center software for it. Clarity Connect is a cloud-managed contact center that extends Skype for Business with the technology required to manage calls (ACD), IMs, web chats and other communications with your customers, employees or business partners. Our professional services team will work tirelessly to make sure you're successful, from user adoption to nurturing future growth of your business. Everything we do is geared to make sure you're successful.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
Desk.com is a customer service application that combines all your channels into one accessible location and provides powerful tools so you can deliver heroic support with ease. Desk.com’s self-service support centers are customizable, multilingual and easy to integrate directly into your...
Thousands of companies have successfully deployed millions of Skype for Business seats, yet many still don’t think of Skype for Business as a platform for their contact center. What they may not know is that Skype for Business is a natural fit and has significant advantages over legacy PBX... Read more
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