Desk.com is a customer service application that combines all your channels into one accessible location and provides powerful tools so you can deliver heroic support with ease. Desk.com’s self-service support centers are customizable, multilingual and easy to integrate directly into your website. This will allow you to help your customers help themselves. Desk.com allows you to accelerate decision making with dashboards that deliver business insights and agent performance at a glance, so you can quickly analyze, strategize and optimize your entire customer service operation. Desk.com’s customer service application works across all major desktop, tablet and mobile devices so you can elevate your status to global customer service hero no matter where life takes you. Conquer customer service problems with ease. Don't just engage customers; wow them with acts of heroism at every level of your company.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
Desk.com creates the leading customer service application, which helps fast-growing companies deliver outstanding customer support. Desk.com's intuitive user interface and powerful features make solving customers' problems more efficient for the entire company. Plus, Desk.com is the only... Read more