Rhapsody Comprehensive Software Suite
Available from Imergia, Inc.
The Rhapsody suite consists of a set of applications that provide everything you need to manage and execute your fundraising strategies. From single campaigns to call centers handling dozens of campaigns simultaneously, Rhapsody offers an extremely flexible and customizable set of functionality for overall campaign and caller management.
Rhapsody enables you to call your donors, report, monitor and analyze call effectiveness from your call center, office or remotely. We can help you with a complete solution or fill any programmatic needs you may have in the short-term. Options start from small office set-up to full service call center services.
The manager portion of the suite provides functionality necessary for configuring, monitoring, reporting and executing critical work-flow paths to achieve your fundraising goals. Features include:
*Full Call result management and monitoring
*Full Prospect management, segmentation and demographics
*Ability to Email Thank You Letters at the completion of a call
*Full Pledge Management
*Real-time dashboard that reports on the status of a campaign that is in calling
*Full reporting that ranges from simple inventory reports that display prospect counts and money raised to extensive reports showing all aspects of a campaign, trends, etc.
*Increased agent productivity due to hybrid dialer functionality
*Flexible Options provide solutions to your short-term or long-term needs
Add to or improve your telephone outreach program.