Available from SalesFUSION, Inc
A number of solutions on the market offer the ability to report on web visitor activity. However, few solutions give companies the ability to take immediate action on leads while they are on the website. SalesFUSION's Web-to-Chat enables an inside sales team to monitor web visitor activity in real-time and launch a pro-active Chat Pop Up on the site while a visitor is in-session. The pop-up looks and feels like any other chat tool, but it is designed to engage sales with web leads in real-time, when their interest is at its highest level.
SalesFUSION's Web-to-Chat also provides a means for identifying anonymous visitors on the website in real-time as well. A telesales rep can monitor web forensics and when they see a high-value company with an anonymous visitor hit the web, they can launch a session to attempt to identify the person and interest level.