Ruby Receptionists answer phone calls with a custom greeting, screens calls, announces them and transfers them wherever its clients may work. The service includes message taking, voicemail, and providing helpful information when users are away.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
Customer care and call center services from Ruby Receptionists include: live phone answering; live call transferring; customized call handling; set temporary call instructions; messages delivered via Email and/or text message; returning calls on your behalf; and, scheduling convenience. Read more
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