Concentra Solutions offers quality monitoring. We blend industry recognized fundamentals with creative management strategies & technologies. We have over 145+ combined years of experience, across inbound & outbound channels.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.