VXI's integrated Inbound and Outbound contact centers support Customer Service, Sales, and Email solutions. We are the fastest growing outsourcer in the US (Rising Star Rankings) with over 2000 seats and 5 contact centers around the globe. VXI supports 20 languages in addition to our core English language capabilities. In our US-based contact center alone, over 40% of our customer care representatives speak 2 or more languages fluently.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More