VXI's integrated Inbound and Outbound contact centers support Customer Service, Sales, and Email solutions. We are the fastest growing outsourcer in the US (Rising Star Rankings) with over 2000 seats and 5 contact centers around the globe. VXI supports 20 languages in addition to our core English language capabilities. In our US-based contact center alone, over 40% of our customer care representatives speak 2 or more languages fluently.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...