The Connection Contact Center & Consulting Services

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11351 Rupp Drive
Burnsville, MN 55337-1200
About The Connection Contact Center & Consulting Services
  • The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain your goals, objectives and unique customer experience in the most cost-effective way possible. In addition to our contact center solutions, we also offer learning and consulting opportunities to optimize your internal call center and training programs.
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Products by The Connection Contact Center & Consulting Services
  • Call Center Services

    Customer Service, Technical Support, Appointment Setting, Customer Acquisition, Customer Retention, Lead Validation, Enrollment Services. Read more
  • Service Channels

    IVR, Live Operator, Social Media & Networks, Live Chat, Email, Text, Self-Service Read more
  • Call Center Consulting

    Operations, Workforce Management, Technology, Quality Management Read more