West Interactive is a division of West Corporation, the industry’s leading provider of outsourced solutions, specializing in customer acquisition, customer care, automated voice services, emergency communications, conferencing and accounts receivable management services. West Interactive gives companies the power to bridge the divide between providing superior services and reducing customer contact costs. West Interactive’s focused and comprehensive automated customer contact solutions, featuring touch-tone, speech recognition and natural language technologies, allow customers to easily access information or conduct transactions, via traditional or wireless telephones, hand-held devices or the Internet. With over a decade worth of experience across a wide range of industries, West Interactive has been providing Fortune 1000 companies with a level of service and attention that is unrivaled.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
Soffront Software is an emerging leader in eCRM market offering fully Web based sales force automation,help desk management, defect tracking, asset tracking,RMA management,eCall Center and knowledge management solutions for companies large and small.Soffront is the company of choice for more...