Parature

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8000 Towers Crescent Blvd., Suite 800
Vienna, VA 22182
About Parature
  • Parature provides the smartest, most efficient way to serve, support, retain, engage with and maximize the value of every customer. Parature Customer Service™ software integrates a customer portal,
    knowledgebase and ticketing in on dynamic, tightly unified system that provides all of your support needs.
    Parature is the only company to provide a complete, out of the box product from day one. Parature Customer Service™ Software - Increase visibility into customer issues - Reduce issue resolution times and repetitive inquiries - Drive down call volume, drive up service and satisfaction - Encourage customer feedback
    - Ensure more timely communication with customers - Keep tabs on everything from emails and chats to phone calls and web forms - Maintain a better handle on customer satisfaction -- proactively address issues and capitalize on trends. With Parature Customer Service software, everything’s customer centric, not IT centric.
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