IntelliCare owns and operates a network of distributed medical contact center capacity. The company's proprietary software, IntelliView, reduces capital requirements and lowers operating costs by enabling telecommuting of nurse agents, load leveling between centers, and reselling of excess capacity.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More