ThinAgent delivers remotely hosted, web-enabled electronic customer relationship management/contact center technology to the agent desktop without any locally installed hardware or software. ThinAgent.com allows agents to have a remote desktop utilizing Citrix technology. In addition, ThinAgent's feature set includes contact queuing, unified messaging, Web-delivered soft phone, screen pops, intelligent mail queuing, real-time statistical reporting, chat, Web-callback, VoIP, fax, Web collaboration, and more.
Don't Just Generate Leads. Fill Your Sales Pipeline! The KPI Demand Waterfall. KPI clients are recognizing significant revenue through the KPI Waterfall Demand Generation program. This comprehensive lead development program is proving to be a key driver in sales and marketing success by... Read More
24 X 7 X 365 US based inbound customer service call center specializing in: • Customer Service Center • Catalog/Web Support • Direct Marketing Response • Web Chat • Technical Support / Help Desk • Integrated Scripting Services...
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.