ECHO is a Digital Call Recording Solution integrating with Avaya phone switches. Includes recording, screen capture, evaluations, etraining, agent portal, web services, reporting and more for one low price.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
24 X 7 X 365 US based inbound customer service call center specializing in: • Customer Service Center • Catalog/Web Support • Direct Marketing Response • Web Chat • Technical Support / Help Desk • Integrated Scripting Services...
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.