Fused Solutions is the leading provider of Call Center Outsourcing and Business Process Outsourcing Solutions, with a special focus on Customer Experience. With world class 24/7/365 support, Fused Solutions is ready to design, provision and execute on your Customer Strategy. Proud to be located in New York State, Fused customers experience all the benefits of outsourcing, without the drawbacks of offshoring.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More