MIAMI, Feb. 19, 2019 /PRNewswire/ -- Sitel Group, one of the largest customer experience management companies in the world, today announced that it has been recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, the International Association of Global Outsourcing Professionals, and published annually by FORTUNE® Custom Projects. This marks the 14th consecutive year that Sitel Group has been recognized as a leading outsourcing service provider and advisor by IAOP.
"We are thrilled to be recognized by the IAOP as both a global outsourcing leader for the 14th consecutive year and on the program's Best of The Global Outsourcing 100," said Martin Wilkinson-Brown, Chief Marketing Officer, Sitel Group. "This recognition is a testament to the impact and value we continue to offer our clients with our innovative customer experience solutions. We are passionate about delivering exceptional experiences around the world and are proud to be among the best."
The Best of The Global Outsourcing 100 recognizes the world's best outsourcing service providers and advisors. Results were based upon an evaluation of the scoring results over the entirety of The Global Outsourcing 100 programs.
"Companies, today, are facing a competitive and continuously changing business landscape; for that reason, the Global Outsourcing 100 and World's Best Advisors lists are what organizations in our industry aspire to as these awards are a testament to those companies that have raised the bar," said IAOP CEO, Debi Hamill. "I am proud to acknowledge the role of these leading organizations on IAOP's 2019 Best of The Global Outsourcing 100 for continually being recognized on these prestigious lists."
For more information about the IAOP Global Outsourcing 100 list, visit, http://www.IAOP.org.
IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit www.IAOP.org.
About Sitel Group
Sitel Group is one of the largest customer experience management companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital customer experience, training and talent management, technology and innovation and consulting and analytics solutions.
With subsidiaries such as Sitel, TSC, Learning Tribes, Sitel Insights and Novagile, the group's services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry's explosive digital transformation and consistently deliver outstanding customer experiences.
With over 30 years of industry-leading experience, Sitel Group's 75,000 associates service over 400 clients – Fortune Global 500 companies as well as local businesses – through its network of more than 150 offices in 27 countries.
To learn more, visit www.sitel.com or join the conversation on Twitter, Facebook and LinkedIn.
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SOURCE Sitel Group