Customer Elation is an outsource contact center that works with in-house call centers to help drive a more efficient operation. Customer Elation typically takes a subset of the existing call volume that for various reasons may not fit well with the internal business model. Inbound & Outbound calls, Email & fax support, web & database hosting, along with personalized letter/ brochure fulfillment are our core competencies.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more...