Customer Elation is an outsource contact center that works with in-house call centers to help drive a more efficient operation. Customer Elation typically takes a subset of the existing call volume that for various reasons may not fit well with the internal business model. Inbound & Outbound calls, Email & fax support, web & database hosting, along with personalized letter/ brochure fulfillment are our core competencies.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.