Stefanini IT Solutions was founded in 1987 by Marco Stefanini, a pioneer in the IT industry in Latin America. The company quickly emerged as a leader in such areas as application outsourcing and software application development. As part of its continued global expansion, Stefanini IT Solutions acquired two US-based IT companies and formed Stefanini TechTeam. Today, Stefanini TechTeam brings decades of IT expertise to clients around the globe. We employ over 13,000 employees in 28 countries across the America, Europe, Africa, Australia, and Asia. Our client base includes over 450 active clients with a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Our global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in Detroit.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.
An industry-leading global provider, TechTeam enables their customers to reduce costs and improve efficiency through a best practices approach to IT service management. Serving 32 languages and more than 70 countries, their IT outsourcing services include: Service Desk Global support for... Read more
Multi-lingual outsourced technical support for your customers 24x7x365 in 32 languages. Benefit from our best practices approach to IT service management, and scalable best-shore delivery that cuts costs without the quality sacrifice. Read more
Industry-leading <http://www.techteam.com/services/it-outsourcing/service-desk>help desk</a> support for your workforce around the clock, around the world, in 32 languages. Benefit from our award-winning approach that combines ITIL methodology and CA tools with a best-shore delivery method that... Read more
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