Strategic Contact takes a fresh approach to contact center consulting. Our clients tell us we get the job done differently than other firms because we listen to them, provide unbiased feedback and analysis, and deliver solutions that generate valuable, and valued, results. We're passionate about solving call center challenges — whether it's helping steer a new initiative, being a catalyst for change, introducing a new technology, transferring knowledge, or just providing more hands on deck.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Loop Demand Gen is a U.S.-based, full-service, specialized marketing support group. Loop provides integrated, strategy-driven customer interaction management campaigns for business-to-business clients. We can help you improve the quality and quantity of your sales leads, decrease your cost per...