Strategic Contact takes a fresh approach to contact center consulting. Our clients tell us we get the job done differently than other firms because we listen to them, provide unbiased feedback and analysis, and deliver solutions that generate valuable, and valued, results. We're passionate about solving call center challenges — whether it's helping steer a new initiative, being a catalyst for change, introducing a new technology, transferring knowledge, or just providing more hands on deck.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
Noble Systems Corporation is a global leader in unified contact center technology solutions, providing innovative products since 1989. Tens of thousands of agents at 2,000+ of client installations worldwide conduct business using the award-winning Noble® Solution for inbound, outbound, and...