White Glove/Concierge Services

Available from teleNetwork, Inc.

White Glove customer care is critical to the success of relationships with high value customers. High value customers have demonstrated a willingness to change providers when not satisfied with the quality of the support and care provided. In order to increase retention of high valuable customers, companies have developed a White Glove approach to assist with the broad spectrum of services offered to customers today.

Do you believe in the value of your high value customer service strategy? In order to meet this service need, teleNetwork built a White Glove customer service organization focused on servicing high value customers. This team was built using white glove specialists who are specially recruited and trained for a comprehensive spectrum of service issues. This ensures that your most valuable customers receive high touch service designed to resolve the issue the first time. teleNetwork’s White Glove services target high value customer segments enabling companies to differentiate their customer experience.

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