Global Contact Centers INC

Rating: 0 - Write A Review
101 Federal St suite 1900
Boston, MA 02110
About Global Contact Centers INC
  • Global Contact Center’s services are designed to meet the needs of small business to medim size businesses, Telecom companies, Phone card companies and other contact centers and BPO’s. GCC owns and operates it's own NextTone SBC and provides wholesale call center voice over ip termination services worldwide. The wide range of services include customer service, complete e-commerce processing, switch reporting, wholesale outbound call center voip, rate deck creation. GCC is well versed with a number of platforms (switches) used in the telecom industry like Nextone, Digitalk, ECT, NACT switch. GCC also provides switch management and reporting services. With voice based customer services GCC offers support for customer queries and complaints providing transparent call center solutions to meet the needs of todays businesses.
Competitors of Global Contact Centers INC
  • The Taylor Reach Group Inc.

    The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
  • Bright Pattern, Inc.

    Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
  • SITEL Corporation

    Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.