Teleformix Technologies is a leading developer of CRM/eCRM Enterprise-Class Software applications for the banking, insurance, financial services and marketing industries. Offering a comprehensive range of competitively priced software, Teleformix Technologies provides customized software solutions designed to expertly manage all of today's business transaction challenges. By optimizing performance and striving for rapid ROI, Teleformix Technologies' solutions integrate customizable and highly scalable answers into all business architectures.
ECHO from Teleformix Technologies is a digital call recording and screen capture solution that allows companies to record, evaluate, monitor and archive customer interactions. With integrated, highly-customizable quality assurance, agent access and e-training modules, ECHO delivers a wide array of tools for enhancing service and ROI.
ECHO is a turnkey, self-contained system and is licensed based on concurrent ports in use. The available Web Services provide a truly Service-Oriented Architecture (SOA) allowing simple integration between ECHO and any Web Services-enabled platform. One ECHO system is scalable to the full capacity of an Avaya telephony system and can record TDM, VoIP or both. The browser-based front end allows great flexibility for any business model, with unlimited evaluations, categories, questions, users, user types and more.
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Connection is a U.S. based outsource contact center providing specialized customer service, support and technical help desk solutions tailored to meet the needs of your inbound or outbound program. We provide a complete approach to contact center management, proactively helping you attain... Read More
full-service marketing/advertising agency, comprised of an integrated array of marketing services designed to help clients achieve measurable results and sustainable growth. By linking market knowledge, strategy, creative execution and response management, SourceLink helps clients realize a...
ECHO is a browser-based, digital, VoIP and screen capture recording solution for call centers designed to record, evaluate, monitor and archive all customer care interactions. Integrated QA, e-Training and agent access tools contribute to a full-service CRM/call center platform. The available... Read more
Rate and Review Teleformix/ECHO
Rate and Review CCW Executive Exchange
Contact CCW Executive Exchange
Rate and Review The Connection Contact Center & Consulting Services
Contact The Connection Contact Center & Consulting Services
Rate and Review SourceLink
Looking for a new vendor?
Choose any category below to get started and compare price quotes for free.