With new technology, instantly restore control of your incoming telephone calls when lines are cut, or under any number of other circumstances. Route your calls to a number of other devices or locations and maintain control of which calls are sent to which party. There are few disaster recovery or business continuity options for voice services, and those that do exist are often incomplete or ineffective, and always extremely expensive. Telecom Recovery offers state-of-the-art voice disaster recovery services at an affordable price
Customer Contact Week (CCW) is the world's largest customer contact event series. The CCW Executive Exchange is a premium, invitation-only event built for today's most senior CX and Contact Center Leaders and top solution providers. Read More
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Loop Demand Gen is a U.S.-based, full-service, specialized marketing support group. Loop provides integrated, strategy-driven customer interaction management campaigns for business-to-business clients. We can help you improve the quality and quantity of your sales leads, decrease your cost per...