Since 1974, Global Response has been perfecting the art of customer satisfaction for clients ranging from startups to the largest of Fortune 500 companies. We have considerable experience in a wide variety of industries and fields, so we’re prepared to deal with overflow, staffing fluctuations, terminal emulation and more. Our clients value our reliability, scalability, flexible reporting, and accessibility of top management. Global Response can deploy a fully scripted program in a fraction of the usual time because of our 10-year investment in developing proprietary computer telephony software, Palettech™, for which we received a U.S. patent.
The Taylor Reach Group is a call center and contact center consultant company specializing in customer experience consulting, call and contact center consulting, management, performance, technologies, site selection, tools and assessments. The Taylor Reach Group consultants, each with more... Read More
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
Sitel is one of the world’s leading outsourcing providers of customer experience management, including: advisory services, insight services, cloud services, omnichannel services, customer engagement services and premium technical support services.