Call Centers (265 companies found)

The call center and customer care providers in this category offer solutions for call centers that assist with call center agent training, quality assurance initiatives, technical support, customer acquisition and retention, appointment setting, voice message delivery, live call transferring and more. Some of the solutions offered by these companies include: call center interaction recording software; professional corded headsets and wireless headsets; browser-based VoIP digital voice recording, screen capture and archiving technology; call center industry news and information resources; inbound and outbound call center solutions; virtual receptionist services; and, more. Click on the links below to visit the websites of these customer care and call center services providers, or to read more about their call center solutions, or to contact them by phone or email.

  • CCW Executive Exchange

    We develop customer management rockstars.
    Customer Contact: Deliver world-class service with speed and efficiency Our customer contact sector focuses on the enterprise-level, contact center operations at both the strategic and tactical levels. Exploring topics that include agent performance, outsourcing strategies, omnichannel platforms, intelligent...
  • The Connection Contact Center & Consulting Services

    Outsourced Call Center Services Customer Service, Sales and Upsell
    Call Center Training & Development: Agent Development, Supervisor Development & Coaching
  • SITEL Corporation

    Customer Engagement Services: Sitel provides contact/call center and customer care operations for inbound and outbound interactions with customers across 40-languages. It supports multiple voice and non-voice interaction channels throughout the customer life cycle of marketing, sales and service in an effort to recruit,...
  • Noble Systems Corporation

    Noble Systems Corporation is a global leader in unified contact center technology solutions, providing innovative products since 1989. Tens of thousands of agents at 2,000+ of client installations worldwide conduct business using the award-winning Noble® Solution for inbound, outbound, and...
  • SourceLink

    full-service marketing/advertising agency, comprised of an integrated array of marketing services designed to help clients achieve measurable results and sustainable growth. By linking market knowledge, strategy, creative execution and response management, SourceLink helps clients realize a...
  • Bright Pattern, Inc.

    Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
  • KBRA'S CONTACT CENTER

  • CallerReady

    Contact Center and Call Marketing Software for Pay-Per-Call networks and Inbound+Outbound Blended Call Centers. Call Tracking and Attribution with Sophisticated Call Distribution. Multi-line Soft Phones with Easy to Customize Phone CRM dispositions and actions that integrate tightly with your...
  • Jointly International Inc.

  • Call Experts

    Call Experts is an award-winning complete contact center focused on the customer journey and experience. Utilizing 24-7 live agent and AI-powered customer support tools, our solutions bring scalability and accessibility to your business process. Serving a variety of businesses and industries, we...