Call Centers (235 companies found)

The call center and customer care providers in this category offer solutions for call centers that assist with call center agent training, quality assurance initiatives, technical support, customer acquisition and retention, appointment setting, voice message delivery, live call transferring and more. Some of the solutions offered by these companies include: call center interaction recording software; professional corded headsets and wireless headsets; browser-based VoIP digital voice recording, screen capture and archiving technology; call center industry news and information resources; inbound and outbound call center solutions; virtual receptionist services; and, more. Click on the links below to visit the websites of these customer care and call center services providers, or to read more about their call center solutions, or to contact them by phone or email.

  • KPI Analytics, Inc.

    Marketing Execution
    Don't Just Generate Leads. Fill Your Sales Pipeline! The KPI Demand Waterfall. KPI clients are recognizing significant revenue through the KPI Waterfall Demand Generation program. This comprehensive lead development program is proving to be a key driver in sales and marketing success by...
  • America's Call Center

    Medical Services: HIPAA Compliant call center for any medical inbound services
  • Alorica

    From acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the...
  • Genesys Telecommunications Laboratories, Inc.

    Genesys is the only company that focuses 100 percent on software to manage customer interactions over the phone, Web and in e-mail. The Genesys software suite dynamically connects customers with the right resources – self-service or assisted-service – to fulfill customer requests, optimize...
  • Bright Pattern, Inc.

    Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel,...
  • SITEL Corporation

    Customer Engagement Services: Sitel provides contact/call center and customer care operations for inbound and outbound interactions with customers across 40-languages. It supports multiple voice and non-voice interaction channels throughout the customer life cycle of marketing, sales and service in an effort to recruit,...
  • Virtual PBX

    Virtual PBX: Virtual PBX is a virtual phone system providing you with Fortune 500 sound, features, and reliability at a small business price. With features like auto-attendant, extensions with follow me calling and forwarding of voicemail to your email, you have large phone system capabilities with the...
  • Acxiom

    Acxiom provides the data, technology, and services you need to power exceptional customer experiences everywhere. Our industry-specific solutions provide quantifiable business outcomes to help you achieve your goals and objectives.
  • Global Response

    Since 1974, Global Response has been perfecting the art of customer satisfaction for clients ranging from startups to the largest of Fortune 500 companies. We have considerable experience in a wide variety of industries and fields, so we’re prepared to deal with overflow, staffing fluctuations,...
  • Seneca