White Papers for Direct Marketing and Advertising Providers

  • 5 Reasons Skype for Business is a Natural Fit for the Contact CenterBy

    Thousands of companies have successfully deployed millions of Skype for Business seats, yet many still don’t think of Skype for Business as a platform for their contact center. What they may not know is that Skype for Business is a natural fit and has significant advantages over legacy PBX...
  • Online Protective Services for Intake (Child care services) for ELCsBy

    Online Child Care Services
  • 10 Critical Rules for Effective Document ManagementBy

    Finding effective solutions for managing business data is one of the biggest obstacles businesses encounter in reducing costs, improving service, increasing productivity, and meeting regulatory requirements. Companies around the world have realized that manual and...
  • How to cut marketing costs through marketing automationBy

    Download our latest eBook and learn about the 10 Key Decision Factors in improving service for your channel partners while cutting marketing overhead costs. * Understand the differences between a human and automated solution * Learn the 10 key differences resulting from your decision *...
  • Self-Service Support for Fast-Growing CompaniesBy

    In this guide, you’ll learn how self-service can lower costs, improve productivity, and lead to a more personalized and profitable customer experience.
  • Marketing Automation Implementation GuideBy

    9 Simple steps to follow that will demonstrate how to implement an automated solution.
  • 7 Business Challenges You Can Overcome by Recording and Monitoring Customer ConversationsBy

    As businesses navigate progressively competitive waters, customer service often arises as the key differentiator, making call recording and speech analytics applications increasingly useful for companies to gain and maintain an edge, identify their niche, and hone their operational...