Novo Help Desk provides management and support staff with a powerful incident tracking solution to effectively run their support and service departments. User permissions can be configured in a multitude of ways with its highly flexible administrative settings. Right off the bat your service staff will quickly be creating tickets via the user friendly interface. Features include automated incident routing, custom business rules, email notifications, reporting and much more. As with other Novo products, Help Desk can be bundled with optional modules for a custom support solution.
JGSullivan Interactive specializes in national brand channel marketing challenges, including: • Revenue Growth & Marketing ROI • Cost Control & Operational Efficiency • Field Brand & Compliance Control • Field Adoption & Ease of Use • Channel Conflict • Consumer Shopping... Read More
Deltek is the leading global provider of enterprise software and information solutions for professional services firms and government contractors. For decades, we have delivered actionable insight that empowers our customers to unlock their business potential. 15,000 organizations and 2 million...
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...
Novo Solutions Help Desk is a web based, flexible system that can be used for tracking and responding to a variety of issues. Here are just a few: •Help Desk Ticket Management •Issue Tracking •Change Management •Basic Project Management It will help you: •Reduced Support Staff... Read more
Novo Solutions web based Knowledge Base software can be used in a variety of different applications. Please contact us us if you have any questions...we look forward to putting our knowledge to work for you! •Knowledge Management •Customer Support •Employee Training It will help you: •Better... Read more
Novo Solutions web based Service Desk can be used in a variety of different applications. Please contact us us if you have any questions...we look forward to putting our knowledge to work for you! •Incident Management •Problem Management •Change Management •Configuration Management Read more