Zero Variance a dedicated provider of quality, compliance, and performance assurance services to the contact center industry. Zero Variance’s services are designed to provide custom crafted solutions which deliver assured integrity, improved program performance, and brand experience. These services are utilized by an ever growing number of corporations who place a premium on results without exposure. Zero Variance utilizes the following methods to ensure program performance and consistent brand experience. Live Calibration Sessions Blind Monitoring Sessions Mystery Caller Programs Seed Call Programs Sales Verification Audit Customer Satisfaction Surveys Training Certification System Test Certification Alert Notification Programs
When you are a small or medium sized business that generates inbound call center service requests, you need to focus your resources to leverage the best return on your investment. With the expense of running an inbound call center or help desk, it isn't always cost effective to manage customer... Read More
Acxiom is the only organization with unmatched depth and breadth of public and proprietary investigative data. We have combined our superb resources and analytic capabilities to offer you an expertly-designed tool that will satisfy all of your investigative needs: InsightInvestigate.
Companies around the world rely on Televerde to drive revenue. Our industry-leading sales and marketing solutions have generated more than $6.5 billion in revenue for our clients. We’re dedicated to helping your company succeed by acquiring new business and optimizing your performance